The field-engineeringplatform forrobotics companies.
One platform built around your robot and your people.
Track who and what, where and when. The full story of every human and machine, all interconnected.
Purpose-built for Robotics-as-a-Service organizations running 2 to 2,000+ robots.
Every robot. Live. Always.
A live digital twin per robot: Revisions, repairs, location, software versions, health, testing history, ...
- Full timeline for each device
- Define custom processes and lifecycles
- Action items for repairs, upgrades and retrofits
- Set up test protocols, track testing history
- Instant inventory overview & historic metrics.
- Track payloads, toolkits and changes throughout time.
From demo to permanent install.
Every deployment is a project that holds the full picture: customer, configuration, robots, timeline, contacts, and on-site notes.
Plan shipments, assign robots, track every move and every replacement, and turn the friction technicians experience in the field into data you can act on.
- Define project timeline, scope and requirements. Know exactly what to ship where and when.
- Assign people and machines to do capacity planning and (re)allocate resources when plans change.
- Keep a single source of truth for all project-related information to keep everyone aligned.
Every ticket in context.
Tickets are auto-linked to the robot, its components, its deployment, its customer. The on-call engineer who logs in at 2am sees everything they need on one page.
Customer communication, internal threads, monitoring alerts, maintenance tasks, escalations and SLAs. All in one place, routed to the right person automatically.
- Native ticketing for hardware, software and operational issues.
- Take the conversation to Email, WhatsApp, or Phone.
- On-call rotation and escalation policies; auto-assignment by time, location or specialization.
- Known-issue tracker linking many tickets to one underlying bug or recurring failure.
- Preventive maintenance tasks triggered by time, usage, or robot-reported events.
- SLA monitoring and mean-time-to-resolve analytics per client, fleet and ticket type.
A tool that grows with you.
Free forever while you find your product-market fit.
Grow into the features you need, when you need them.
Free
Everything you need to start growing.
- Up to 10 robots
- Unlimited users
- Fleet, deployment & issue tracking
- API for robot self-reporting
Basic
For teams with non-stop operations.
- Everything in Free
- Bring your own email address for tickets
- Calendar integration for team planning
- GitHub & Jira integrations for automatic issue closing
Standard
For large fleets with demanding customers and SLAs.
- Everything in Basic
- Roles & Permissions
- Custom domain name
- SSO login & automatic user provisioning
Enterprise
Tailored for large-scale operations.
- Everything in Standard
- Priority SLA
- Prioritization of feature requests
- Dedicated hosting or self-hosting
Add-ons
Plug in optional features on any paid plan.
Phone call support channel
Inbound phone routing with call recording and automatic transcription. Every call becomes a ticket, attached to the robot and customer it concerns. Outbound calls using the same phone number, integrated with your address book.
Robotics companies don't scale like SaaS tools. We know. If at any point you feel the pricing doesn't fit your business, just reach out. We're here to grow with you.
Stop fighting your tools.
Start scaling your fleet.
See Orie in action with your robots, your customers and your team.
Book a demo